• Contact Center Solutions
    Black Box offers
    We are the Masters of Contact Centers!!
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    Contact Center Consultancy
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Services in Contact Center

We have the entire spectrum of Contact Center Solutions

Inbound & Outbound

We provide consultancy for inbound and outbound voice process for international and domestic contact centers


Dialing soutions for predictive as well as manual dialing for your agents


Call and screen recording solutions for quality and training purposes


Interactive Voice Response and Voice Recognition solutions for customer help desk and service


Computer Telephony Integration with different applications and software for unmatched customer service

Project Management

Start to end technical, operational and financial consultancy and project management for new and existing contact centers